DTH Warranty / Payment terms:

(Effective January 1, 2007)

TERMS AND CONDITIONS

PRICES - SUBJECT TO CHANGE WITHOUT NOTICE. DOUG THORLEY HEADERS IS NOT RESPONSIBLE FOR INCORRECTLY PRINTED DESCRIPTIONS, PART NUMBERS, PRICES OR PERFORMANCE CLAIMS.

PAYMENT TERMS - MASTERCARD, VISA, AMERICAN EXPRESS, DISCOVER ACCEPTED. CREDIT CARD ORDERS CAN ONLY BE SHIPPED TO THE BILLING ADDRESS ON RECORD WITH SAID CARDHOLDERS FINANCIAL INSTITUTION.

C.O.D. AVAILABLE TO DEALERS ONLY. REFUSED SHIPMENTS WILL HAVE INBOUND AND OUTBOUND FREIGHT CHARGES APPLIED TO CUSTOMERS ACCOUNT.

SHIPMENT METHOD - ALL ORDERS SHIPPED F.O.B. CORONA, CA STANDARD METHOD IS UPS GROUND UNLESS OTHERWISE REQUESTED. PALLETIZED SHIPMENTS MADE BY TRUCK, CARRIER AT DOUG THORLEY HEADERS.

PRODUCTS/DOUG THORLEY HEADERS DISCRETION UNLESS OTHERWISE INSTRUCTED AT TIME ORDER IS PLACED.

SHIPPING CLAIMS - MISSING, DAMAGED OR OTHER CLAIMS MUST BE HANDELED THROUGH THE FREIGHT CARRIER DIRECTLY BY THE CUSTOMER.

LIMITED WARRANTY - DOUG THORLEY HEADERS PRODUCTS ARE WARRANTED AGAINST DEFECTIVE MATERIALS AND WORKMANSHIP FOR AS LONG AS YOU, THE ORIGINAL CONSUMER PURCHASER, OWNS SAID PRODUCT.

LIMITED WARRANTY IS NON-TRANSFERRABLE. PROOF OF PURCHASE REQUIRED. ANY NON-DEFECTIVE, UNOPENED, UNUSED, NOT-INSTALLED ITEM MAY BE RETURNED WITHIN SEVEN WORKING DAYS OF RECEIPT AND WILL BE SUBJECT TO A 20% RESTOCKING/ REPACKAGING FEE.

BLUING AND/OR DISCOLORATION OF CHROME EXHAUST SYSTEMS/PRODUCTS ARE NOT COVERED.

CONTACT DOUG THORLEY HEADERS CUSTOMER SERVICE DEPARTMENT DIRECTLY AT (951) 739-5900 TO OBTAIN R.O.G. NUMBER PRIOR TO RETURN OF PRODUCT.

AUTHORIZED PRODUCT(S) RETURNED WILL BE REPAIRED OR REPLACED AT DOUG THORLEY HEADERS’ DISCRETION.

DOUG THORLEY HEADERS IS NOT RESPONSIBLE FOR ANY OTHER EXPENSES, INCLUDING LABOR FOR REMOVAL OF DEFECTIVE PARTS INCURRED BY THE CUSTOMER UNDER THE TERMS OF THE WARRANTY, NOR SHALL DOUG THORLEY HEADERS BE RESPONSIBLE FOR ANY DAMAGES WEATHER CONSEQUENTIAL, SPECIAL, CONTINGENT OR OTHERWISE, OR EXPENSES OR INJURY ARISING FROM THE USE OF DOUG THORLEY HEADERS PRODUCTS.

A DETAILED COPY OF SALE TERMS, CONDITIONS AND WARRANTY INFORMATION IS AVAILABLE UPON REQUEST.

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November 1, 2011



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